Room Policy Information

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Click here to make an online reservation or please call 785.749.5011.

Reservation Department Hours:
Monday – Friday, 8:30am – 6:00pm
Saturday, 10:00am – 5:00pm
Sunday, 10:00am – 3:00pm
* Hours may vary on holidays.

Check-in Time:04:00 PM
Check-out Time:11:00 AM
Hi Speed Wireless Internet Access:High Speed Wireless Internet is complimentary to all of our guests.
Cancellation Policy:Standard Reservation Cancellation Policy: The Eldridge has a 48 hour cancellation policy. If a reservation is cancelled within the 48 hours, a penalty of one night’s room and tax will be assessed. No show charges are non-refundable.

Special Event Weekends:
2023 Special Event weekends occur the last two weekend’s in March and April, except Easter weekend April 7-9. We require a prepayment that will be charged to your credit card at the time of booking.  The payment is nonrefundable for any reason. 
If you cancel within 60 days of arrival, the deposit will be forfeited. If cancelled 61 days or more, we can move your reservation & credit to a future date, or you may transfer your reservation to another guest.

Graduation Weekend:
May 12-15, 2023:  We require a three night minimum as and full prepayment that will be charged to your credit card at the time of booking.  The payment is not refundable for any reason.  
If you cancel within 90 days of arrival, the deposit will be forfeited. If cancelled 91 days or more, we can move your reservation & credit to a future date, or you may transfer your reservation to another guest.

Football Weekends:
We require a prepayment that will be charged to your credit card upon booking.  The payment is not refundable for any reason.  
If you cancel within 60 days of arrival, the pre-payment will be forfeited. If cancelled 61 days or more, we can move your reservation & credit to a future date, or you may transfer your reservation to another guest.
Parking Policy & Onsite Parking: Self-parking is available at meters and designated city lots.
Pet Policy:Sorry, we do not allow pets at this hotel. Service animals only.
Smoking Policy:This property is 100% non-smoking per city of Lawrence ordinance. Persons not complying with the non-smoking policy will be assessed a $200 per day smoking fine to cover cleaning services.
Additional Guest Policies:Maximum of 4 guests per room.$10 charge per night for each guest over 2.The Eldridge requires a cash or credit card deposit for incidental charges.Rollaway beds or Pack & Play beds are available for $15 per bed per night.After 10 p.m., only registered hotel guests are allowed in the guest room.Registered guests must be 21 years of age or have a parent or guardian sign a waiver on file prior to arrival.
Please note – If KU changes a KU football game to a different date, the KU football rate will apply to the new date. Rates will be adjusted and new confirmations will be sent out.

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