Room Policy Information

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Click here to make an online reservation or please call 785.749.5011.

Reservation Department Hours:
Monday – Friday, 8:30am – 6:00pm
Saturday, 10:00am – 5:00pm
Sunday, 10:00am – 3:00pm
* Hours may vary on holidays.

Check-in Time:04:00 PM
Check-out Time:11:00 AM
Hi Speed Wireless Internet Access:High Speed Wireless Internet is complimentary to all of our guests.
Cancellation Policy:Special Event Weekends: 2021 Special Event weekends occur on some weekends in March and April. We require a deposit that will be charged to your credit card at the time of booking.  The deposit is non-refundable for any reason.  If you cancel, we can move your reservation & deposit to a future date or you may transfer your reservation to another guest.
Graduation Weekends: May 14-17, 2021 & May 21-24, 2021:  We require a deposit that will be charged to your credit card at the time of booking. The deposit is non-refundable for any reason. If you cancel, we can move your reservation & deposit to a future date or you may transfer your reservation to another guest.
Football weekends: We require a deposit that will be charged to your credit card upon booking. The deposit is non-refundable for any reason. If you cancel, we can move your reservation & deposit to a future date or you may transfer your reservation to another guest.
For non-football, non-special event and non-graduation bookings, The Eldridge has a 48 hour cancellation policy. If a reservation is cancelled within the 48 hours, a penalty of the cost of one night’s stay will be assessed.  No show charges are non-refundable.
Basketball Home Games: Cancellations must be received 30 days prior to the first day of arrival for a full refund.
Parking Policy: Valet is temporarily suspended due to Covid 19. Self-parking is also available at meters and designated city lots. Parking rate may vary on football, special event or graduation weekends. Valet parking is $20 per vehicle per night for 2021 Special Event weekends.
Pet Policy:Sorry, we do not allow pets at this hotel. Service animals only.
Smoking Policy:This property is 100% non-smoking per city of Lawrence ordinance. Persons not complying with the non-smoking policy will be assessed a $200 per day smoking fine to cover cleaning services.
Additional Guest Policies:Maximum of 4 guests per room.$10 charge per night for each guest over 2.The Eldridge requires a cash or credit card deposit for incidental charges.Rollaway beds or Pack & Play beds are available for $15 per bed per night.After 10 p.m., only registered hotel guests are allowed in the guest room.Registered guests must be 21 years of age or have a parent or guardian sign a waiver on file prior to arrival.
Please note – If KU changes a KU football game to a different date, the KU football rate will apply to the new date. Rates will be adjusted and new confirmations will be sent out.

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