Room Policy Information

Make a Reservation Now –

Click here to make an online reservation or please call 785-749-5011.

Reservation Department Hours:
Monday – Friday, 8:30am – 6:00pm
Saturday, 10:00am – 5:00pm
Sunday, 10:00am – 3:00pm
* Hours may vary on holidays.

Check-in Time:04:00 PM
Check-out Time:11:00 AM
Hi Speed Wireless Internet Access:High Speed Wireless Internet is complimentary to all of our guests.
Cancellation Policy:Special Event Weekends: 2023 Special Event weekends occur throughout the months of March and April. We require full prepayment and will be charged to your credit card at the time of booking.  The prepayment is not refundable for any reason.
   
Graduation Weekends: May 12-15, 2023: 3 night minimum, Friday, Saturday and Sunday.  We require full prepayment and will be charged to your credit card at the time of booking.  The prepayment is not refundable for any reason. 
     
Football weekends: 2 night minimum, Friday & Saturday night. We require full prepayment and will be charged to your credit card at the time of booking.  The prepayment is not refundable for any reason.
    
For non-football, non-special event and non-graduation bookings: The Eldridge has a 48 hour cancellation policy. If a reservation is cancelled within the 48 hours, a penalty of the cost of one night’s stay will be assessed.  No show charges are non-refundable.

Home Basketball Games: The Eldridge has a 30 day cancellation time frame for our home basketball game days. Reservations cancelled within 30 days of the arrival date will be processed a late cancellation fee of one nights stay.
Parking Policy & Onsite Parking: Self-parking is available in the Vermont Street Parking Garage located to the West of our building on Vermont Street. The City of Lawrence monitors all parking downtown from 9:30 AM- 6PM Monday – Saturday.
Pet Policy:Sorry, we do not allow pets at this hotel. Service animals only.
Smoking Policy:This property is 100% non-smoking per city of Lawrence ordinance. Persons not complying with the non-smoking policy will be assessed a $200 per day smoking fine to cover cleaning services.
Additional Guest Policies:Maximum of four guests per room.

$10 charge per night for each guest over two.

The Eldridge requires a cash or credit card deposit for incidental charges.

Rollaway beds or Pack & Play beds are available for $15 per bed per night.

After 10 p.m., only registered hotel guests are allowed in the guest room.

Registered guests must be 21 years of age or have a parent or guardian sign a waiver on file prior to arrival.
Please note – If KU changes a KU football game to a different date, the KU football rate will apply to the new date. Rates will be adjusted and new confirmations will be sent out.

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